This Privacy Policy explains how we, collect, use, stores and protects personal information when you visit this website or contact the business.
We are committed to safeguarding your privacy and complying with the UK GDPR and Data Protection Act 2018.
Information you provide directly
- Name
- Email address
- Phone number
- Home or site address (for quotes or work visits)
- Details about your painting/decorating project or enquiry
- Automatically collected information
When you visit the website, basic technical data may be collected, such as:
- IP address
- Browser type
- Pages viewed
- Time and date of visit
We use your personal information for the following purposes:
- To respond to your enquiries or provide a quote
- To arrange, deliver and complete painting/decorating services
- To send appointment confirmations or updates
- To maintain internal records
- To improve our website and customer experience
- To meet legal or regulatory requirements
We do not sell or share your information with third parties for marketing
We process your personal data under the following legal grounds:
- Contract: to provide a quote or carry out services you request
- Legitimate Interests: to run and improve our business
- Consent: when you submit information through forms or opt into communications
- Legal Obligation: to meet tax, accounting, or regulatory duties
We take reasonable steps to keep your information secure, including:
- Password-protected devices
- Secure email and data storage
- Limiting access to only those who need it for business purposes
Your data may be shared with:
- Service providers such as email or website hosting companies
- Professional advisers (e.g., accountant) for business compliance
- Law enforcement or government bodies if required by law
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise any of these rights, contact us using the details above.
This website may use cookies or similar technologies to:
- Improve website functionality
- Analyse visitor behaviour
- Enhance user experience
You can change your browser settings to block or delete cookies at any time.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, the “Last updated” date will be amended. Please check this page periodically for updates.